Refund Policy

At The Japanesse Portal, we want you to be happy with your purchase.

• 1-Day Returns: You can return most items within 1 day in original condition.

• Refunds: Processed to your original payment method once we receive your item.

• Non-Returnable Items: Digital products, plush, and clearance sales.

• Damaged/Defective: If your item arrives damaged,  return shipping and send a replacement or refund.